KLM and Teleena sign agreement on improving cabin crew efficiency with project iPad4Crew
KLM (Royal Dutch Airlines) – one of the most renown and the oldest Dutch airliners and now part of the AIR FRANCE Group recently announced an agreement with Teleena, a leading Mobile Service Enabler (MVNE). Both teams agreed to use Teleena as provider for the “iPad4Crew” with the main goal to improve KLM pilots and cabin crew’s work efficiency by decreasing paperwork to a minimum whilst maintaining the highest level of security.
KLM wants to be the customers’ first choice, to be an attractive employer for its staff and to create sustainable growth with smart partnerships and pioneering new destinations. More than 32,000 KLM employees work to provide innovative products for their customers and a safe, efficient, service-oriented operation.
“For KLM it’s a challenge to be at the forefront of the European airline industry. Responding adequately to market opportunities and technological developments is therefore key. The initial challenge with ground and flight personnel is being repeatedly engaged with large amounts of paper work needed to administer flight schedules and passenger lists. Providing the cabin crew and pilots with a secure iPad solution makes a huge different in saving time and paperwork which has resulted in a significant cost reduction.
Tassos Georgiadis, Director Major Accounts of Teleena says, “We are proud to be working closely with the KLM team and to be part of this project. As innovation is in our DNA, we believe this agreement is a well-considered management decision. Teleena shall investigate and work closely with KLM on developing several other projects in the future to help maintain KLM’s competitive position. And in doing so also ensure a healthy and profitable balance between the companies’ interests keeping employees and customers loyal to the KLM brand.”
KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004. KLM is the core of the KLM Group, which further includes the wholly-owned subsidiaries KLM Cityhopper, transavia.com and Martinair. The customer focus is both the modern traveler and freight companies require as much flexibility as possible and a wide range of choices. More information on KLM: www.klm.com
Teleena is the leading Mobile Service Enabler (MVNE), Associate Member of the GSMA and member of MVNO Dynamics. We provide and host secure mobile data connectivity services for global brands, mobile operators (MNO/MVNO), OEMs, machine-to-machine (M2M), Cloud and content service provider’s to extend their mobile reach and create new revenue streams. Our mobile services are powered by our SMART SIM technology and platform that enables card-based, embedded and software-based SIMs to be programmed to register onto any wireless network. Our Home Location Register enables M2M/IoT players to benefit from a new software-based platform providing improved scalability, lower operational costs and fast time-to-market. More information on Teleena: www.teleena.com